Without repeating the new challenges of companies, such as globalization, internationalization and dynamization, like a prayer mile, modern business is faced with the growing complexity of operational tasks. Today and in the future, tasks dominate, which are increasingly characterized by novelty, urgency and diversity. Timely submission of the necessary information significantly contributes to the success of the company.
Therefore, the provision of information, as well as the course of communication processes in the company require accurate planning and control. Information processing activities are important components of decision-making processes. It can be differentiated between actions on demand of information and actions on providing information.
With this in mind, we are solving the problem of collecting information, which is aimed at expanding both the computing power and the ability of people to process information. We are also considering ways to improve the provision of information, as this should be achieved with the help of the currently discussed ICT systems. Since it is not individual information processing processes that should be considered here, but the processes of cooperative groups, considerations relate to the organizational level and, therefore, the main cornerstones of the research direction of group work with computer support.
In this interdisciplinary field, concepts of teamwork are explored, tools are developed to support teamwork, and an attempt is made to establish a correspondence between concepts and tools. Thus, the recommendations of this document are called: not analysis focused on group technology, but the forms and prerequisites for the joint exchange of information are placed in the center, from which only the design concept for using group software follows.
In particular, Lotus software, as one of the first practical tools for group work, has significant potential for satisfying the conceptual requirements of software application. The fourth release (4.5 as the current release) has also been very successful commercially since the company acquired Lotus.
Especially companies in the consulting industry can benefit from the deployment of Lotus due to its powerful information base and the need to dynamically adapt new structures and procedures. The purpose of this article is to develop the concept of Lotus information support for consulting firms.
The effect of information in the value chain is the result, on the one hand, of the quantitative coverage of the information needs of decision makers and target groups. As a result, the need for information is the sum of information that is required from an operational point of view to complete tasks. The impact of information also depends on the quality of the information.
Therefore, for a complete description of the information requirements, the qualitative characteristics that the information must comply with must be determined. These characteristics can be divided into categories of relevance of the problem, probability, degree of confirmation, verifiability, accuracy and relevance of the information. Thus, the need for information is a multidimensional construction of quantitative and qualitative informational properties. A prerequisite for the targeted demand for information and, thus, the process of obtaining and processing information is determined.
Thus, accurate knowledge of the information needs becomes a key factor for effective information management. Their full impact develops information only through their communication. Therefore, from the point of view of cooperation, a separate analysis of the terms “information needs” and “communication needs” will not make sense. The need for communication is determined by the need for information, since in order to cover information needs there must be a connection, information from the sender.
What if employees want or need to access the old Domino database using a smartphone or web browser? The transition to a new system platform is usually ruled out due to the high cost. You not only want to access applications on the corporate network from a desktop computer in the office, but also use mobile devices such as tablets and smartphones. But this is easier said than done.
Due to their specialized staff and organizational structure, consulting firms offer special opportunities to cover the accumulated ICT needs with the help of group software. Group-specific management consulting features are described below.